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SERVICES AND PRODUCTS

1. You may book our Services or purchase Products through our website.

2. A link will be provided to you via email to download purchased Products as soon as payment is made.

3. After payment has been made for the Service, you will have to complete an intake form, which will be send to you via email. It is your responsibility to provide accurate and up to date information in the intake form and return the form to me 48 hours before our Consultation.

4. Once we receive a completed intake form, we will provide a personalised sleep plan for your child. This plan is personalised and will not apply to all children generically. As such, the plan should not be shared with anyone else.

5. Any Services or products provided by us are subject to these Terms.

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RICES

6. All prices quoted are in Australian Dollars.

7. I reserve the right to vary the prices from time to time.

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PAYMENT AND DEPOSITS

8. You will be solely responsible for all payments. All payments must be made in accordance with these Terms.

9. All Services and Products are subject to a one-time payment.

1o. All payments must be made in advance of the delivery of Services or Products. Payments can be made by all major credit cards.

 

REFUNDS

11. I do not provide any refunds on Products or Services.

12. If you wish to cancel and reschedule any appointment related to my Services within 24 hours  of the scheduled appointment, we can reschedule your appointment.

13. No refunds will be provided if success is not achieved during the support period. Due to the nature of the support, there is no guarantee of the results.

14. No refund will be provided if you decide this is not the right service for your family after receiving the sleep plan or commencing your support period with me.

 

CUSTOMER’S RESPONSIBILITY

15, You are responsible for  informing us of any medical conditions that your child may suffer from, particularly those that could impact the ability of sleep training. In this instance, we may require you to provide us a clearance from your child’s practitioner that it is safe for your child to undertake any sleep training. Not providing complete and detailed information in the intake form is a breach of these Terms.

 

DISCLAIMER

16. The advice provided goodnightsbyjasmin  is not medical advice. If your child is under the care of a paediatrician, lactation consultant or doctor, the advice received from those specialists must take precedence over our advice.